We accept many different forms of payment. We accept most major card providers and also Apple Pay and Google Pay. We also accept PayPal payments.
Yes, you can change or cancel as long as it is within 12 hours of your original order. After this point we are unable to make changes to your order. All sales are final apart from in the unlikely scenario where a product has been damaged in transit or the incorrect item has been shipped.
To ensure we get the best price for you and to avoid unnecessary customs charges it may require us to send out multiple orders. Depending on the products they may also be shipped from different warehouses, so in this case the items will also arrive separately.
This depends on your location and once your order has been processed (3-5 working days) we aim to ship out your oder to you within 12-20 days. Typically our items arrive quicker than this, but while you're waiting get propagating so you're ready for your next round of succulents!
Due to the process of manufacturing the products we have in our store there will always be some variation in colour. We do everything we can to represent our products as clearly as possible. Note there will also be variation between different screens in terms of colours, so please review carefully before purchasing.
Ping us an email through our contact page. We'd love to help.